Frequently Asked Questions (FAQ)

ImageChef.com Web Site: Getting Started

How do I create an image?
Click on the "Get Started" button, on any of the images or on the "Customize" buttons on the ImageChef front page. Once you select your template, you can type in any text that you would like. The words will appear on your image.

How do I save an image to my computer?
Right-click on the image and select "save image", or simply click and drag the image to your computer’s desktop.

How do I register for an ImageChef Account?
Click on the “Register Now" link on the front page or the “Register Now” button in the upper right hand corner on any other page. The registration process only takes a few seconds.

What do I get when I register?
Registered members have the benefit of emailing their personalized images in an email greeting. Members are also allowed to use ImageChef to host their personalized images. Hosting your images with us allows you to more easily post your images on blogs, MySpace pages, and the like.

What kind of images does ImageChef make?
Our images are currently JPEG (.jpg) for still images and animated GIF (.gif) files for animations.


Problems

I forgot my password. What do I do?

If you try to log in with an incorrect password, a button will appear for you to reset your password. Press the "Reset Password" button. You will then receive an email with a link to our site. When the email arrives, simply click the link and you will be able to set a new password.

I registered with you, but I didn't get a confirmation e-mail. What do I do?

Log in, and go to the 'Account' page. There is a button to resend your welcome email.

Why didn’t you respond to my email?

We normally respond to email within two business days. If we have not responded in that time frame, please send us another note; sometimes things do get lost.

Note: if you have any account problem, you can contact customer support.

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